Customer Comments

So refreshing to be treated like a valuable customer

"Earlier this afternoon, I contacted the customer support line and the representative went above and beyond his call of duty. It was so refreshing to be treated like a valuable customer, especially in this day and age. Thank you again!!!"

Rachael Newell
Bakersfield Association of REALTORS®

RETS team is going above and beyond

"We submitted our application for RESO certification and I just wanted to thank your support representative for all of their help. As far as I'm concerned, the RETS team is going above and beyond! I know they must be super busy, but I always feel like I'm your only customer when I call."

Loran T. Hughes
Technology Officer
Rogue Valley Association of REALTORS® & Southern Oregon Multiple Listing Service

Excellent MLS vendor services

"Thank you and all of the staff at Rapattoni for making our recent project happen in a very short time frame. We greatly appreciate Rapattoni’s work and commitment to providing excellent MLS vendor services."

Rick Trevino
IT Director
MetroList Services, Inc.

Top Level Support

"Thank you to you and your team for the outstanding updates to our mapping services, you always provide top level support!"

Dave Howe
Director of MLS Operations
MetroList Services, Inc.

The ease of use, logical setup, and timeliness of the software addition is a real boon to our daily...

"The service our office recently received from Rapattoni in supporting 1004MC form is the consummate example of great service, the type that demands a written acknowledgement. The ease of use, logical setup, and timeliness of the software addition is a real boon to our daily operations. In an era of decreasing services and anemic technical support, it is reassuring to know that someone still cares about quality.

You did a great job, and I'm sure I speak for all appraisers when I extend an ardent and sincere thank you for being so responsive."

Sam M. Houston
Sam Houston Appraisers
Bend, Oregon

Our members continue to benefit from Rapattoni's advancing technology...

"On behalf of the Greater Northwest Indiana Association of REALTORS® (GNIAR), I wish to take this opportunity to express our sincere gratitude for the great customer service given by Rapattoni Corporation and its employees. Our members continue to benefit from Rapattoni's advancing technology, and we look forward to our continued partnership."

Pete Novak
Chief Executive Officer
Greater Northwest Indiana Association of REALTORS®

Rapattoni Corporation has proven to be a leader

"Time and time again, Rapattoni Corporation has proven to be a leader within the real estate industry because of their outstanding team members. Being a sports enthusiast, I realize the best teams are those where there is good communication, recognition of the unique values that everyone brings to the table, and proactive support of one another. These noteworthy attributes as well as many other strong leadership qualities shine through in everything that you do."

Kenneth J Barksdale, MPA, AHWD
Director of Multiple Listing Service & Information Systems
Greater Northwest Indiana Association of REALTORS®

Rapattoni provides superior support

"It's such a pleasure working with my designated Rapattoni MLS support specialist. They provide truly individualized one-on-one support superior to anything that I've experienced in my 14+ years working in the real estate industry."

Sharon Kerrigan Gomez
Executive Vice President
South Tahoe Association of REALTORS®

Above and beyond expectations

"Everything is going above and beyond my expectations. Rapattoni's technical team did a fantastic job with this transition to Hosted Magic. A training webinar that Rapattoni provided greatly helped my staff feel comfortable in the system and I have not heard any negative feedback. It is fast, responsive, and is doing what it should!"

Ginny Haralson
Assistant Executive Officer
MetroTex Association of REALTORS®

Sincere appreciation for all the hard work

I wanted to express my sincere appreciation for all the hard work, dedication and personal attention your support representative has provided our board through the years. Their expertise, spot on answers and willingness to ensure that any and all of my questions and concerns/requests are met with the right person willing to provide the correct path to fruition. They are one of a kind, an asset to your profession and simply put, a nice person to be affiliated with.

William E. Smith, Chief Financial Officer
New Castle County Board of REALTORS®

I really appreciate our Rapattoni support representative

I really appreciate our Rapattoni support representative, as she has gone above and beyond for our board so many times. Our representative has taken special time to do training with us for several weeks in a row to help with our staff turnover. I truly cannot say enough wonderful things about the support we receive. You've got a great asset to your team and we appreciate her more than words can say!

Erica Bernhardt
Bonita Springs-Estero Association of Realtors®

I always feel comfortable and at ease

I have been using the Rapattoni system since its inception back in 1995 and I have to say that I have had nothing but pleasurable experiences with the support system staff. They have so much patience and handled my problems in stride; I always feel comfortable and at ease talking with anyone of the support staff and they always reassured me that I was doing a good job and that because something is new it takes time to learn. They make my life so much easier because I know that they are available when I need them and do not have to wait forever for a response.

You have a great team.

Elizabeth A. Garrison
Monmouth County Association of Realtors®, Inc.

Webinars beneficial to staff

I just wanted to thank you for offering the Magic webinar training sessions. Even though I am a long-time user of Rapattoni, I always pick up at least one new tip. I appreciate that the webinars are short and to the point.

Tracy Roberts, e-PRO, RCE
Finance Director
Winston-Salem Regional Association of Realtors®

Appreciates professionalism of support staff

The Rapattoni AMS support staff members have not only been accommodating during our server upgrade, but they went the extra mile to make sure the process went smoothly for us. The team is devoted to its work, and we are extremely impressed with the staff's professionalism and can-do attitude.

Keep up the good work!"

Sandy Haney, Chief Executive Officer
Monterey County Association of REALTORS®

Smooth installation impresses CEO

"The year 2006 brought a number of changes, all of which were fairly uncomfortable and disruptive to our members' day-to-day activities, with the exception of one ... the implementation of Rapattoni's Secure Logon.

Rapattoni once again demonstrated their outstanding service, professional excellence and commanding expertise in the rollout of this cutting edge technology to our MLS members. Our thanks to the entire Rapattoni staff for all their efforts in making the entire process seamless and a tremendous success!"

Linda Vernon, CEO
GEAR/A Division of the Bakersfield Association of REALTORS®

A true pleasure to partner with Rapattoni

"It has been a true pleasure to partner with Rapattoni to bring our members the powerful functionality of the Rapattoni MLS and a beautiful new association website utilizing Rapattoni IWS."

Cade Fowler, Executive Officer
Lubbock Association of REALTORS®

Couldn't be more proud

"We couldn't be more proud of our new website that leverages Rapattoni IWS and its seamless membership integration. New Orleans has been a Rapattoni customer since 1998 and currently serves more than 4,200 members."

Missy Whittington, Chief Executive Officer
New Orleans Metropolitan Association of REALTORS®

The Rapattoni IWS staff was absolutely fabulous to work with

"The Rapattoni IWS staff was absolutely fabulous to work with and their patience with us was very appreciated! None of us are IT proficient and the Rapattoni staff gave such wonderful information and direction to our staff, and they learned a lot. Everyone involved with the website was there for us and things went so smoothly. Again, Rapattoni has performed with excellence and stellar service. I am always so proud to say that Rapattoni is my MLS."

Diane Smith
Executive Officer
High Desert Association of REALTORS®