The Membership Manager provides your membership department with the programs and data files to maintain, query, and report on the primary membership information for members and offices. You can assign a member to multiple associations and easily track the member's association, MLS, key, and other types of data separately, but organized within one member record for ease of entry and convenient lookup.
The Accounting Manager provides your staff with all the tools needed to generate fast and easy billings, manage accounts receivable, perform bank and credit card processing, and track the inventory and sales of your association store. The Accounting Manager handles:
- Sales and Billing
- Accounts Receivable
- Bank and Credit Card Processing
- Member Refund Processing
The Inventory Manager helps you manage all aspects of your REALTOR® store inventory and order processing. It works with the Rapattoni point-of-sale programs to keep your inventory up to the minute. The software tells you what to order and how much, before your stock runs out. It prepares your sales and cost-of-sales journal entries for your accounting system. It also supports back-order processing, shipping tickets, and drop shipping.
The Committee Manager allows you to track every aspect of a committee, from membership rosters to meeting attendance. With this valuable data manager, you can easily assign members to committees, check attendance, record meeting information, and run an assortment of convenient queries and reports from the following data:
- Committee Profiles
- Member Information
- Attendance Records
- Meeting Schedules
The Education Manager provides easy access and maximum flexibility with the scheduling, grading, and billing of educational courses provided by your association. A complete range of features provides you with highly detailed yet easy-to-use utilities, forms, and reports for tracking all aspects of your education program. The Education Manager provides you with the tools to manage:
- Course Information
- Instructor Profiles
- Member Transcripts
- Course Requirements
This simple, yet important manager allows your association to track all contributions, such as RPAC and scholarship funds, that are made by members. The software also automatically determines which members are due special recognition for their contributions. The Contributions Manager provides you with the tools to manage:
- Recognition Awards
The Event Manager manages all aspects of special events, such as breakfast meetings, the president's ball, and golf tournaments. Use its many features to track reservations, print guest lists and laser tickets, and send confirmation letters. The Event Manager provides you with the tools to manage:
- Event Information
- Event Calendars
- Speaker Profiles
- Cash Receipts and Billing
- Historical Event Information
Planning, organizing, and running a convention can be a difficult task. That's why Rapattoni created the Convention Manager. Now all the information necessary for conducting a convention of any size, including classes and events, is easily managed within Cloud AMS. The Convention Manager provides you with the tools to manage:
- Education Programs
Government Affairs Manager
The success of your government affairs department is heavily dependent on the effective use of data. The Government Affairs Manager enables you to track important governmental affairs data including:
- Legislator Information
- Bill Information
- Issue Information
- District Information
- Precinct Information
- Legislative Contact Information
To accomplish this, Rapattoni has formed strategic alliances with Legislative Demographic Services and Democracy Data & Communications, companies that provide electronic demographic data on CD-ROM. By integrating their software (and AccuMail for accurate ZIP+4 coding) with Cloud AMS's Government Affairs Manager, you can accurately link every member in your database with his/her Congressional, State Upper House, and State Lower House voting districts. This gives your association the ability to launch powerful mailing campaigns, political calls to action, and broadcast faxes—aimed directly at the specific members whose votes really count.
Call Tracking Manager
Call tracking is an important part of any busy office. The Call Tracking Manager allows your association to track any phone calls, providing your office with a complete, detailed record of important communications with customers. This manager not only lets you enter call information, but also provides queries and reports.
Data Exchange Manager
The Data Exchange Manager revolutionizes the exchange of data between associations, and allows for nightly, even hourly, data exchange. You can transmit and/or receive information over the Internet from a remote computer system or FTP site. This software is compliant with the data exchange standards set by the National REALTOR® Database System (NRDS).
Export Builder and Merge Menu
These powerful tools allow you to select records from any of the Rapattoni managers, so you can pull data from anywhere in your database. You can easily export to Excel or other programs, or merge your Cloud AMS data files into many third-party applications for email and fax broadcasts, or for label, envelope, or mail merges. In addition, Cloud AMS can automatically export your merge data into a Microsoft Outlook Contacts folder. This feature lets you create a "portable" database that contains all the records you selected, such as your association's entire active membership, or all committee directors for your association, which you can use as you would any Contacts folder in Microsoft Outlook.
Professional Standards Manager
The Professional Standards Manager enables you to track the status of ethics and arbitration cases. You can maintain information about complainants, respondents, cases, and complaints. As cases progress, you can enter and track critical dates and actions related to each case. You can schedule actions in advance and assign a future deadline date and incomplete status, so professional standards staff members can be aware of case deadlines approaching. This manager is secure; only authorized personnel can access it.
The Professional Standards Manager includes:
- Case information maintenance
- Case information query
- Participant information maintenance
- Participant information query
- Case actions tracking
- Case reports
Internet Member Services Software
Internet Member Services allows your members to interface with Cloud AMS to update their personal information, manage their accounts and payments, and work with Committee, Event, Education, and Convention information.
Internet Member Services software includes:
- Personal Information Maintenance
- Office/Agent Search
- Committee Information
- Events information
- Account Information/Payments
- Education Information
- Convention Information
The Internet Store software allows you to bring your REALTOR® store to the Internet. Members or the public can log onto your store from a personal computer connected to the Internet. Purchasers can browse through your store inventory, view pictures and descriptions of items, and add items to a shopping cart for later checkout. The software permits a member to charge to his/her account, if authorized, or use a secure credit card process.
This software is an addition to Cloud AMS’s Inventory Manager. The combination of these software modules allows your staff to print picking tickets for order fulfillment, print shipping labels, allow for back-order processing, and update inventory. If a purchaser is not in your database, the software will require basic information and establish account information. The purchaser will receive order and shipping confirmation by email.
The Internet Store software includes:
- Access to an Internet-based REALTOR® store for members and the public
- Shopping cart for selection of items to be purchased
- Checkout process
- Charge to a member’s account, if authorized
- Inclusion of online account purchases with member billing
- Pay by secure credit card process, using your organization’s preferred credit card verification service
- Integration with Inventory Manager, which allows for:
- Picking tickets for order fulfillment
- Shipping labels
- Back-order processing
- Updates to inventory
- Non-member purchasers to provide basic and account information
- Email confirmation of order and shipping
- Ability to check order status
- Personal order-history query and reports