Customer Comments

The Rapattoni team was amazing to work

"MetroList was excited to work with Rapattoni to bring the Connect Dashboard to our subscribers. With this new secure cloud MLS access solution, our subscribers can easily customize their individual dashboard while allowing MetroList to maintain control over essential data modules and tools. Additionally, the Connect Dashboard provides our partner Associations with a special portal to customize communications and stay connected to their members. The Rapattoni team was amazing to work with throughout the entire workflow, development, and launch process; they listened to feedback and quickly incorporated the changes. The result was a very successful launch because of our great partnership with Rapattoni."

Nicole Prim
Chief Operating Officer
MetroList Services, Inc.

I truly appreciate everyone at Rapattoni

"I truly appreciate everyone at Rapattoni and putting Rapattoni Magic AMS in place was one of my smarter decisions at the Seacoast Board."

Barbara Lemieux
Seacoast Board of REALTORS®

Fabulous live customer support

"Rapattoni has fabulous LIVE customer support – and I repeat LIVE customer support – that we rely on so heavily and sets Rapattoni above just about every vendor we deal with – be it technology, financial services, building services … you name it. Our workload here is always challenging and most situations cannot wait when you are in the member services business. We had a mission critical issue very recently that was fixed quickly by an AMS support staff member who is always pleasant, calm, and has amazing knowledge, skills, and kindness."

Rick Capelli
Chief Financial Officer

Looking forward to collaborating and continued success

"The Bakersfield Association of REALTORS® is happy to have a longstanding relationship with Rapattoni. I especially want to pass along my compliments to your sales team as I appreciated their responsiveness and candor as we negotiated our contract extension. It is clear that Rapattoni not only has a great product, but a sharp team dedicated to constant improvement to be the best in the industry. We look forward to collaborating and the continued success of both of our organizations."

Derek Sprague
Chief Executive Officer
Bakersfield Association of REALTORS®

A wonderful experience with our support staff

We have had a wonderful experience with our Rapattoni association membership support staff. They are amazing and patient people that have encouraged and guided us every step of the way as we learn and document procedures. They always take the time to walk us through each step of our questions, giving us time to take screenshots and document steps. The best part is they stay on our calls until we feel confident, understand what we are doing, or we work together until the task is complete. The Rapattoni staff are knowledgeable and we love working with them.

Association Staff
Omaha Area Board of REALTORS®


A big THANK YOU to our Rapattoni staff trainer for the training he conducted for our staff on Cloud AMS, he did a stellar job! We appreciated his upbeat, unflappable demeanor and his professionalism. His instruction style was clear and he easily rolled from topic to topic, even when we threw a curve ball or an interruption. We will be scheduling more training with him soon.

Debbie Isom
Director of Association Services
Greater Capital Association of REALTORS®

Great Company to Work With

Our Rapattoni staff trainer was so adaptable to the various departments as we went through our Cloud AMS training sessions. The company has been great to work with, and we appreciated our trainer’s knowledge and experience. Our installation and training was all very successful.

Mark Krepela
Customer Support Manager
Northwest MLS

Outstanding Customer Support

At OMG we strive to create partnerships with our vendors and Rapattoni has been the epitome of this over our 20+ year relationship. Rapattoni not only has outstanding customer support on a day to day basis but also actively requests feedback and opportunities to improve and enhance their products. Rapattoni works hard to implement these recommendations to their product lineup and stays on the cutting edge of industry software so that we, as an AMC, can offer our clients the very best systems available. Rapattoni has been willing to work with us in times of growth when we venture into new industries and sectors and also in times of contraction so we can regroup and prepare for our next growth opportunities. We highly recommend Rapattoni as a company, a vendor, and as a partner for your business needs.

Blair Kinchen
Senior VP of Finance
Organization Management Group

The epitome of professionalism

"The entire Rapattoni staff has been so fantastic to work with all these years. I leaned heavily on all the Rap Staff when I first started and I can say with complete honesty that I would not have made it through my first year without everyone at Rapattoni helping me along! It has been an absolute pleasure working with you. You are the epitome of professionalism, the example we all should follow and the goal for which we should all aim. Thank you!!! For everything!"

Tami Africa
Member Services
South Tahoe Association of REALTORS®

Thank you, thank you, thank you!

Just wanted to take a moment and let you know how much I’m digging Rapattoni... Member account status/payments, tracking member education, committee functions, event ticket sales, and creating member file labels... Of course, your training provided the application tools needed for success. Thank you, thank you, thank you!

Deena Brown
Administrative Assistant
Shasta Association of REALTORS®.

I would highly recommend Rapattoni

"Rapattoni takes MLS, Association Management Software, and Website solutions to a whole new level! Their suite of products is dynamic, always improving with current technology to meet the needs of their customers while maintaining user-friendly programs that provide all users with a robust, comprehensive experience. I would highly recommend Rapattoni if you are intent on making the most out of your Association business and that of your membership."

Meredith Ford
MLS Administrator
Lynchburg Association of REALTORS®.

Thank you for your hard work and dedication

I would like to send a small note of gratitude to our support representative for working diligently to get the agent pictures set up on Magic for me. It was really nice of her to check in with me periodically to say that she is still working on it and give me a progress report. Thank you for your hard work and dedication to your clients, it is really appreciated!

Wanda G. Fitzgerald
Member Services Coordinator/Supra Systems
Lynchburg Association of REALTORS®.

Highly recommended product

"Rapattoni Cloud AMS has been a wonderful product for our company. We love the easy to use interface! Rapattoni has been wonderful to deal with and so helpful when our team needs extra help. We highly recommend this product."

Diane Smith
Executive Officer
High Desert Association of REALTORS®

So refreshing to be treated like a valuable customer

"Earlier this afternoon, I contacted the customer support line and the representative went above and beyond his call of duty. It was so refreshing to be treated like a valuable customer, especially in this day and age. Thank you again!!!"

Rachael Newell
Bakersfield Association of REALTORS®

Pleased with system uptime and performance

"The MetroTex Association of REALTORS, the 5th largest REALTOR Association in the country, moved to the Rapattoni Cloud AMS product in November, 2016. The Cloud AMS system provides a number of improvements and additional features that the staff has embraced and utilize for increased efficiencies. In addition, the IMS product has a much cleaner look with a responsive design. Our members love being able to access it from any mobile device. Our decision to move to a hosted environment alleviated the staff time and the cost burden of maintaining hardware, licensing, and performing the backup of servers that house our AMS system. We have been very pleased with the system uptime and performance."

Ginny Haralson
Assistant Executive Officer
MetroTex Association of REALTORS®

Excellent MLS vendor services

"Thank you and all of the staff at Rapattoni for making our recent project happen in a very short time frame. We greatly appreciate Rapattoni’s work and commitment to providing excellent MLS vendor services."

Rick Trevino
IT Director
MetroList Services, Inc.

Top Level Support

"Thank you to you and your team for the outstanding updates to our mapping services, you always provide top level support!"

Dave Howe
Director of MLS Operations
MetroList Services, Inc.

A true pleasure to partner with Rapattoni

"It has been a true pleasure to partner with Rapattoni to bring our members the powerful functionality of the Rapattoni MLS and a beautiful new association website utilizing Rapattoni IWS."

Cade Fowler, Executive Officer
Lubbock Association of REALTORS®

Couldn't be more proud

"We couldn't be more proud of our new website that leverages Rapattoni IWS and its seamless membership integration. New Orleans has been a Rapattoni customer since 1998 and currently serves more than 4,200 members."

Missy Whittington, Chief Executive Officer
New Orleans Metropolitan Association of REALTORS®

Smooth installation impresses CEO

"The year 2006 brought a number of changes, all of which were fairly uncomfortable and disruptive to our members' day-to-day activities, with the exception of one ... the implementation of Rapattoni's Secure Logon.

Rapattoni once again demonstrated their outstanding service, professional excellence and commanding expertise in the rollout of this cutting edge technology to our MLS members. Our thanks to the entire Rapattoni staff for all their efforts in making the entire process seamless and a tremendous success!"

Linda Jay, CEO
Bakersfield Association of REALTORS®

Webinars beneficial to staff

I just wanted to thank you for offering the Magic webinar training sessions. Even though I am a long-time user of Rapattoni, I always pick up at least one new tip. I appreciate that the webinars are short and to the point.

Tracy Roberts, e-PRO, RCE
Finance Director
Winston-Salem Regional Association of Realtors®

Appreciates professionalism of support staff

The Rapattoni AMS support staff members have not only been accommodating during our server upgrade, but they went the extra mile to make sure the process went smoothly for us. The team is devoted to its work, and we are extremely impressed with the staff's professionalism and can-do attitude.

Keep up the good work!"

Sandy Haney, Chief Executive Officer
Monterey County Association of REALTORS®

Rapattoni provides superior support

"It's such a pleasure working with my designated Rapattoni MLS support specialist. They provide truly individualized one-on-one support superior to anything that I've experienced in my 14+ years working in the real estate industry."

Sharon Kerrigan Gomez
Executive Vice President
South Tahoe Association of REALTORS®

Rapattoni Corporation has proven to be a leader

"Time and time again, Rapattoni Corporation has proven to be a leader within the real estate industry because of their outstanding team members. Being a sports enthusiast, I realize the best teams are those where there is good communication, recognition of the unique values that everyone brings to the table, and proactive support of one another. These noteworthy attributes as well as many other strong leadership qualities shine through in everything that you do."

Kenneth J Barksdale, MPA, AHWD
Director of Multiple Listing Service & Information Systems
Greater Northwest Indiana Association of REALTORS®

The Rapattoni IWS staff was absolutely fabulous to work with

"The Rapattoni IWS staff was absolutely fabulous to work with and their patience with us was very appreciated! None of us are IT proficient and the Rapattoni staff gave such wonderful information and direction to our staff, and they learned a lot. Everyone involved with the website was there for us and things went so smoothly. Again, Rapattoni has performed with excellence and stellar service. I am always so proud to say that Rapattoni is my MLS."

Diane Smith
Executive Officer
High Desert Association of REALTORS®

Our members continue to benefit from Rapattoni's advancing technology...

"On behalf of the Greater Northwest Indiana Association of REALTORS® (GNIAR), I wish to take this opportunity to express our sincere gratitude for the great customer service given by Rapattoni Corporation and its employees. Our members continue to benefit from Rapattoni's advancing technology, and we look forward to our continued partnership."

Pete Novak
Chief Executive Officer
Greater Northwest Indiana Association of REALTORS®