Customer Comments

"Rapattoni’s member engagement platform has been a game changer for GBRAR! It’s so easy to build and customize an email template for our members. The best part is that our contact lists are always up to date since we use Rapattoni to manage our association membership. Using Engage has made communicating with our members incredibly easy! Being able to automate different email campaigns for annual events is the best way to stay ahead of the game"

André D. Smith Jr
Director of Communications
Greater Baton Rouge Association of REALTORS®

Watch this video to see how our customer Nicole Prim, Chief Operating Officer of MetroList®, uses Rapattoni Connect Dashboard to keep her teams organized, increase communication efficiently, and track key performance metrics—all in one place!

"MetroList was excited to work with Rapattoni to bring the Connect Dashboard to our subscribers. With this new secure cloud MLS access solution, our subscribers can easily customize their individual dashboard while allowing MetroList to maintain control over essential data modules and tools. Additionally, the Connect Dashboard provides our partner Associations with a special portal to customize communications and stay connected to their members. The Rapattoni team was amazing to work with throughout the entire workflow, development, and launch process; they listened to feedback and quickly incorporated the changes. The result was a very successful launch because of our great partnership with Rapattoni."

Nicole Prim
Chief Operating Officer
MetroList Services, Inc.

"Rapattoni has fabulous LIVE customer support – and I repeat LIVE customer support – that we rely on so heavily and sets Rapattoni above just about every vendor we deal with – be it technology, financial services, building services … you name it. Our workload here is always challenging and most situations cannot wait when you are in the member services business. We had a mission critical issue very recently that was fixed quickly by an AMS support staff member who is always pleasant, calm, and has amazing knowledge, skills, and kindness."

Rick Capelli
Chief Financial Officer
St. Louis REALTORS®

"The Bakersfield Association of REALTORS® is happy to have a longstanding relationship with Rapattoni. I especially want to pass along my compliments to your sales team as I appreciated their responsiveness and candor as we negotiated our contract extension. It is clear that Rapattoni not only has a great product, but a sharp team dedicated to constant improvement to be the best in the industry. We look forward to collaborating and the continued success of both of our organizations."

Derek Sprague
Chief Executive Officer
Bakersfield Association of REALTORS®

We have had a wonderful experience with our Rapattoni association membership support staff. They are amazing and patient people that have encouraged and guided us every step of the way as we learn and document procedures. They always take the time to walk us through each step of our questions, giving us time to take screenshots and document steps. The best part is they stay on our calls until we feel confident, understand what we are doing, or we work together until the task is complete. The Rapattoni staff are knowledgeable and we love working with them.

Association Staff
Omaha Area Board of REALTORS®

A big THANK YOU to our Rapattoni staff trainer for the training he conducted for our staff on Cloud AMS, he did a stellar job! We appreciated his upbeat, unflappable demeanor and his professionalism. His instruction style was clear and he easily rolled from topic to topic, even when we threw a curve ball or an interruption. We will be scheduling more training with him soon.

Debbie Isom
Director of Association Services
Greater Capital Association of REALTORS®

Our Rapattoni staff trainer was so adaptable to the various departments as we went through our Cloud AMS training sessions. The company has been great to work with, and we appreciated our trainer’s knowledge and experience. Our installation and training was all very successful.

Mark Krepela
Customer Support Manager
Northwest MLS

At OMG we strive to create partnerships with our vendors and Rapattoni has been the epitome of this over our 20+ year relationship. Rapattoni not only has outstanding customer support on a day to day basis but also actively requests feedback and opportunities to improve and enhance their products. Rapattoni works hard to implement these recommendations to their product lineup and stays on the cutting edge of industry software so that we, as an AMC, can offer our clients the very best systems available. Rapattoni has been willing to work with us in times of growth when we venture into new industries and sectors and also in times of contraction so we can regroup and prepare for our next growth opportunities. We highly recommend Rapattoni as a company, a vendor, and as a partner for your business needs.

Association Staff
Organization Management Group

"The entire Rapattoni staff has been so fantastic to work with all these years. I leaned heavily on all the Rap Staff when I first started and I can say with complete honesty that I would not have made it through my first year without everyone at Rapattoni helping me along! It has been an absolute pleasure working with you. You are the epitome of professionalism, the example we all should follow and the goal for which we should all aim. Thank you!!! For everything!"

Association Staff
South Tahoe Association of REALTORS®

"With the rollout of the new Rapattoni MLS 11 interface, we’ve received consistently positive feedback from our members. Rapattoni’s training was thorough, well-structured, and highly engaging, offering clear, step-by-step guidance on the new features while addressing specific user questions in detail. This commitment to quality support has ensured a smooth transition, equipping our staff and members with the confidence to fully utilize the updated system. We’re grateful to Rapattoni for delivering impactful system enhancements and for their dedication to customer success."

Sharon Chard
MLS Chief Operations Officer
MLS of Greater Cincinnati

Just wanted to take a moment and let you know how much I’m digging Rapattoni... Member account status/payments, tracking member education, committee functions, event ticket sales, and creating member file labels... Of course, your training provided the application tools needed for success. Thank you, thank you, thank you!

Association Staff
Shasta Association of REALTORS®.

"Rapattoni takes MLS, Association Management Software, and Website solutions to a whole new level! Their suite of products is dynamic, always improving with current technology to meet the needs of their customers while maintaining user-friendly programs that provide all users with a robust, comprehensive experience. I would highly recommend Rapattoni if you are intent on making the most out of your Association business and that of your membership."

Meredith Ford
MLS Administrator
Lynchburg Association of REALTORS®.

"Rapattoni Cloud AMS has been a wonderful product for our company. We love the easy to use interface! Rapattoni has been wonderful to deal with and so helpful when our team needs extra help. We highly recommend this product."

Diane Smith
Executive Officer
High Desert Association of REALTORS®

"The MetroTex Association of REALTORS, the 5th largest REALTOR Association in the country, moved to the Rapattoni Cloud AMS product in November, 2016. The Cloud AMS system provides a number of improvements and additional features that the staff has embraced and utilize for increased efficiencies. In addition, the IMS product has a much cleaner look with a responsive design. Our members love being able to access it from any mobile device. Our decision to move to a hosted environment alleviated the staff time and the cost burden of maintaining hardware, licensing, and performing the backup of servers that house our AMS system. We have been very pleased with the system uptime and performance."

Ginny Haralson
Assistant Executive Officer
MetroTex Association of REALTORS®

"Thank you and all of the staff at Rapattoni for making our recent project happen in a very short time frame. We greatly appreciate Rapattoni’s work and commitment to providing excellent MLS vendor services."

Association Staff
MetroList Services, Inc.

"Thank you to you and your team for the outstanding updates to our mapping services, you always provide top level support!"

Dave Howe
Director of MLS Operations
MetroList Services, Inc.

"The Rapattoni AMS support staff members have not only been accommodating during our server upgrade, but they went the extra mile to make sure the process went smoothly for us. The team is devoted to its work, and we are extremely impressed with the staff's professionalism and can-do attitude.

Keep up the good work!"

Association Staff
Monterey County Association of REALTORS®

"It's such a pleasure working with my designated Rapattoni MLS support specialist. They provide truly individualized one-on-one support superior to anything that I've experienced in my 14+ years working in the real estate industry."

Sharon Kerrigan
Executive Vice President
South Tahoe Association of REALTORS®

"On behalf of the Greater Northwest Indiana Association of REALTORS® (GNIAR), I wish to take this opportunity to express our sincere gratitude for the great customer service given by Rapattoni Corporation and its employees. Our members continue to benefit from Rapattoni's advancing technology, and we look forward to our continued partnership."

Pete Novak
Chief Executive Officer
Greater Northwest Indiana Association of REALTORS®