Magic Customer Comments

Fabulous live customer support

"Rapattoni has fabulous LIVE customer support – and I repeat LIVE customer support – that we rely on so heavily and sets Rapattoni above just about every vendor we deal with – be it technology, financial services, building services … you name it. Our workload here is always challenging and most situations cannot wait when you are in the member services business. We had a mission critical issue very recently that was fixed quickly by an AMS support staff member who is always pleasant, calm, and has amazing knowledge, skills, and kindness."

Rick Capelli
Chief Financial Officer
St. Louis REALTORS®

Looking forward to collaborating and continued success

"The Bakersfield Association of REALTORS® is happy to have a longstanding relationship with Rapattoni. I especially want to pass along my compliments to your sales team as I appreciated their responsiveness and candor as we negotiated our contract extension. It is clear that Rapattoni not only has a great product, but a sharp team dedicated to constant improvement to be the best in the industry. We look forward to collaborating and the continued success of both of our organizations."

Derek Sprague
Chief Executive Officer
Bakersfield Association of REALTORS®

A wonderful experience with our support staff

We have had a wonderful experience with our Rapattoni association membership support staff. They are amazing and patient people that have encouraged and guided us every step of the way as we learn and document procedures. They always take the time to walk us through each step of our questions, giving us time to take screenshots and document steps. The best part is they stay on our calls until we feel confident, understand what we are doing, or we work together until the task is complete. The Rapattoni staff are knowledgeable and we love working with them.

Association Staff
Omaha Area Board of REALTORS®

A big THANK YOU!

A big THANK YOU to our Rapattoni staff trainer for the training he conducted for our staff on Cloud AMS, he did a stellar job! We appreciated his upbeat, unflappable demeanor and his professionalism. His instruction style was clear and he easily rolled from topic to topic, even when we threw a curve ball or an interruption. We will be scheduling more training with him soon.

Debbie Isom
Director of Association Services
Greater Capital Association of REALTORS®

Great Company to Work With

Our Rapattoni staff trainer was so adaptable to the various departments as we went through our Cloud AMS training sessions. The company has been great to work with, and we appreciated our trainer’s knowledge and experience. Our installation and training was all very successful.

Mark Krepela
Customer Support Manager
Northwest MLS