| 
	   			
		Adding a Branch Office        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Additional Licenses        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Adjusting Posted Payments        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Aged Accounts Receivable Report for Credit Balances        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Assigning Staff Rights in Magic 10        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Assigning User Rights        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Attaching Member Photos        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Auto Apply Credits        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Auto-numbering Member Records        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Billing Messages – Where they display in Cloud and Member Portal        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Billing Messages – Where they display in Magic and IMS        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Billing Preparation Tools        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Canceling Member Registration in a Class/Event        
                 | 
       						
			Education			 | 
		        		
		        
	
		    
	   	| 
	   			
		Changing the Default Year in Cloud AMS        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Common Central Database (CDB) Issues        
                 | 
       						
			Data Exchange			 | 
		        		
		        
	
		    
	   	| 
	   			
		Common Code of Ethics Education Tracking Errors - Not Updating from Pending        
                 | 
       						
			Education			 | 
		        		
		        
	
		    
	   	| 
	   			
		Common IC Verify Issues        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Common Prebilling Issues        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Common Print Statement/Invoices Problems        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Contacting Cloud AMS Support        
                 | 
       						
			Help			 | 
		        		
		        
	
		    
	   	| 
	   			
		Contribution Charge Codes        
                 | 
       						
			Contributions			 | 
		        		
		        
	
		    
	   	| 
	   			
		Contribution History        
                 | 
       						
			Contributions			 | 
		        		
		        
	
		    
	   	| 
	   			
		Contribution Reports and Exports        
                 | 
       						
			Contributions			 | 
		        		
		        
	
		    
	   	| 
	   			
		Converting a Roster to a PDF        
                 | 
       						
			Rosters and Reports			 | 
		        		
		        
	
		    
	   	| 
	   			
		Correcting "Out of Balance" Errors        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Creating an Email Alias Account        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Creating and Modifying Laser Rosters        
                 | 
       						
			Rosters and Reports			 | 
		        		
		        
	
		    
	   	| 
	   			
		Creating Invoices for New Members        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Creating Late Fees        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Credit Card Payment Processing        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Cross Referencing Member Portal Transactions in Cloud AMS to the E-commerce Group Summary Report        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Cross Referencing Member/Office Records        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Data Review and Cleanup - Part 1        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Data Review and Cleanup - Part 2        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Default Year Update        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Deleting and Archiving Invoices and Receipts        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Dues History Form by Code        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Education Tracking Setup        
                 | 
       						
			Education			 | 
		        		
		        
	
		    
	   	| 
	   			
		Education Tracking Update        
                 | 
       						
			Education			 | 
		        		
		        
	
		    
	   	| 
	   			
		Education Transmittal Setup        
                 | 
       						
			Education			 | 
		        		
		        
	
		    
	   	| 
	   			
		Email Merge        
                 | 
       						
			Merge			 | 
		        		
		        
	
		    
	   	| 
	   			
		Emailing Contacts Directly from the Office Query Form        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Exporting Rapattoni Magic Data Into Microsoft Excel         
                 | 
       						
			Merge			 | 
		        		
		        
	
		    
	   	| 
	   			
		Find and Correct Illegal Data        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Generating Item Labels with UPC Codes        
                 | 
       						
			Inventory			 | 
		        		
		        
	
		    
	   	| 
	   			
		How to add your CAR  Dues\Realtor Assessment charge code to your CASTFIN setup        
                 | 
       						
			Data Exchange			 | 
		        		
		        
	
		    
	   	| 
	   			
		How to Check Data Exchange (NRDS) Transmittal Logs        
                 | 
       						
			Data Exchange			 | 
		        		
		        
	
		    
	   	| 
	   			
		How to Merge Duplicate Member Records and Transfer History        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		How to Modify Messages that Display on Invoices/Receipts        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		How to Run Print Preview Before Printing in Rapattoni Magic        
                 | 
       						
			Rosters and Reports			 | 
		        		
		        
	
		    
	   	| 
	   			
		How to Transfer a Member        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		How to Use Range Search        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Identifying and Correcting "Undeliverable" or Non-Existent E-mail Addresses        
                 | 
       						
			Merge			 | 
		        		
		        
	
		    
	   	| 
	   			
		Importing member records from Rapattoni Magic to your Microsoft Outlook Contacts        
                 | 
       						
			Merge			 | 
		        		
		        
	
		    
	   	| 
	   			
		IMS Accounts Receivable Batch Prefixes        
                 | 
       						
			IMS			 | 
		        		
		        
	
		    
	   	| 
	   			
		IMS Dues Payment Instructions for Agents        
                 | 
       						
			IMS			 | 
		        		
		        
	
		    
	   	| 
	   			
		IMS Event and Education Comment Field Expanded!        
                 | 
       						
			IMS			 | 
		        		
		        
	
		    
	   	| 
	   			
		IMS Supplement Documentation        
                 | 
       						
			IMS			 | 
		        		
		        
	
		    
	   	| 
	   			
		IMS Web Descriptions for Classes, Events and Committees!        
                 | 
       						
			IMS			 | 
		        		
		        
	
		    
	   	| 
	   			
		Include Contributions in Member Portal (IMS)        
                 | 
       						
			IMS			 | 
		        		
		        
	
		    
	   	| 
	   			
		Incomplete IMS Transactions        
                 | 
       						
			IMS			 | 
		        		
		        
	
		    
	   	| 
	   			
		Installing the Bar Code Font         
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Installment Billing        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Inventory Adjustments        
                 | 
       						
			Inventory			 | 
		        		
		        
	
		    
	   	| 
	   			
		Inventory Bar Code Labels        
                 | 
       						
			Inventory			 | 
		        		
		        
	
		    
	   	| 
	   			
		Inventory Minimum Stock Requirements        
                 | 
       						
			Inventory			 | 
		        		
		        
	
		    
	   	| 
	   			
		Inventory Setup/Reset        
                 | 
       						
			Inventory			 | 
		        		
		        
	
		    
	   	| 
	   			
		Issuing a refund on a credit card processed through ICVerify        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Issuing a Refund on a Credit Card Processed through NAR E-Commerce        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Issuing a refund on a credit card processed through VeriSign        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Loading Your Agent Photo From IMS        
                 | 
       						
			IMS			 | 
		        		
		        
	
		    
	   	| 
	   			
		Local Board Designation Transmittals to NRDS        
                 | 
       						
			Data Exchange			 | 
		        		
		        
	
		    
	   	| 
	   			
		Locating Your Merge Data Files        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Mail List Certification        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Member Preferences         
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Member/Office List Maker        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Member/Office Lookup from your Association's Web Site        
                 | 
       						
			IMS			 | 
		        		
		        
	
		    
	   	| 
	   			
		Membership Counts Report        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Membership Tracking System        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Merge Field Names Printout        
                 | 
       						
			Merge			 | 
		        		
		        
	
		    
	   	| 
	   			
		Missing Internet Information Report        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Monitoring the CDB Forms        
                 | 
       						
			Data Exchange			 | 
		        		
		        
	
		    
	   	| 
	   			
		Multiple Selector Fields        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		NAR's Central Database (CDB)        
                 | 
       						
			System Setup			 | 
		        		
		        
	
		    
	   	| 
	   			
		New Call Center Management System Improves Service        
                 | 
       						
			Help			 | 
		        		
		        
	
		    
	   	| 
	   			
		New FCC Regulations Affecting Communications in Rapattoni Magic        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		NRDS Education and Financial Reporting via CDB        
                 | 
       						
			Data Exchange			 | 
		        		
		        
	
		    
	   	| 
	   			
		NRDS Reconciliation Report        
                 | 
       						
			Data Exchange			 | 
		        		
		        
	
		    
	   	| 
	   			
		NRDS to Cloud AMS Verification and Comparison Report        
                 | 
       						
			Data Exchange			 | 
		        		
		        
	
		    
	   	| 
	   			
		NRDS to Magic Verification and Comparison Report        
                 | 
       						
			Data Exchange			 | 
		        		
		        
	
		    
	   	| 
	   			
		Offering Discounts to Members Paying Through the Member Portal        
                 | 
       						
			IMS			 | 
		        		
		        
	
		    
	   	| 
	   			
		Office Sort Sequence        
                 | 
       						
			Rosters and Reports			 | 
		        		
		        
	
		    
	   	| 
	   			
		Open/Close Cash Drawer         
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Overpayment Without an Open Invoice        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Payments Reconciliation using NRDS Settlement Import and Reconciliation Report        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Print Statements/Invoices - Ignore Billing Preference        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Print the Association Address on Statements and Invoices        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Printing a Member Profile Report        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Printing Billing Messages on Statements        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Printing Help Documentation with Rapattoni Magic        
                 | 
       						
			Help			 | 
		        		
		        
	
		    
	   	| 
	   			
		Printing Membership Cards        
                 | 
       						
			Rosters and Reports			 | 
		        		
		        
	
		    
	   	| 
	   			
		Printing Statements – Minimum Balance        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Prorating Charge Codes and Automating New Member Billing in Magic        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Purge Classes and/or Class Registration Records        
                 | 
       						
			Education			 | 
		        		
		        
	
		    
	   	| 
	   			
		Purging Journal Entries        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Purging NRDS Transmittals        
                 | 
       						
			Data Exchange			 | 
		        		
		        
	
		    
	   	| 
	   			
		Rapattoni Magic 8 Workstation Setup        
                 | 
       						
			System Setup			 | 
		        		
		        
	
		    
	   	| 
	   			
		Rapattoni Magic Webinars        
                 | 
       						
			Help			 | 
		        		
		        
	
		    
	   	| 
	   			
		Reconciling Batches with Bank Deposits        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Refunding Overpayments        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Release Highlights        
                 | 
       						
			Rapattoni Magic Resource Center			 | 
		        		
		        
	
		    
	   	| 
	   			
		Reporting Code of Ethics Education Information to NRDS        
                 | 
       						
			Education			 | 
		        		
		        
	
		    
	   	| 
	   			
		Reversing a Misapplied Dues Payment that has been Updated to History        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Run Recovery Error        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Scheduler Basics        
                 | 
       						
			Data Exchange			 | 
		        		
		        
	
		    
	   	| 
	   			
		Setting up a Class or Event for Registration on IMS        
                 | 
       						
			Education			 | 
		        		
		        
	
		    
	   	| 
	   			
		Setting up a No-Fee Class or Event        
                 | 
       						
			Education			 | 
		        		
		        
	
		    
	   	| 
	   			
		Setting up an E-mail Alias (Distribution List)         
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Setup Options for Manual Invoices and Receipts        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Storing Credit Card Information        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Supervisor Login - Adding User Rights        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Suspend or Terminate Members        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		The Differences in Range, Locate, and Query Search        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		The Importance of Database Backups        
                 | 
       						
			System Setup			 | 
		        		
		        
	
		    
	   	| 
	   			
		Tips, Tricks and Shortcuts        
                 | 
       						
			Membership			 | 
		        		
		        
	
		    
	   	| 
	   			
		Training Opportunities         
                 | 
       						
			Help			 | 
		        		
		        
	
		    
	   	| 
	   			
		Turning Off the Print Address Feature on Pre-Printed Forms for Statements and Invoices        
                 | 
       						
			Rosters and Reports			 | 
		        		
		        
	
		    
	   	| 
	   			
		Using Special Billing Codes        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		Verify Data Exchange Dues Setup        
                 | 
       						
			Data Exchange			 | 
		        		
		        
	
		    
	   	| 
	   			
		Voluntary Contributions Do Not Display in IMS        
                 | 
       						
			IMS			 | 
		        		
		        
	
		    
	   	| 
	   			
		Waiving Dues for Qualifying Members        
                 | 
       						
			Accounting			 | 
		        		
		        
	
		    
	   	| 
	   			
		What to do if your credit card processor (such as NAR’s E-commerce Site) is down?        
                 | 
       						
			IMS			 | 
		        		
		        
	
		    
	   	| 
	   			
		Year End Procedures        
                 | 
       						
			Year End			 |