Are you having problems with the Cloud AMS system and can’t find your answer using Online Help? Are you wondering how you can contact our support team and get help quickly? Our support team is ready and willing to assist you.
Phone calls are the fastest way to reach a support representative. After dialing 1-866-730-7115, your call will go directly to the queue and will be answered in the order it was received. The majority of incoming calls are answered by a trained support representative in one minute or less! Our phone lines are open from 6:00 a.m. to 5:00 p.m. Pacific Time.
You can also send an email containing the details of your issue to
In addition, you can send a fax to the support department at 1-805-520-9894. As with email messages, your fax will be logged in our call tracking system and a support representative will contact you within one business day.
Each of these methods will get you the help and support you need and we encourage you to take advantage of whichever method will work best for you and your staff. Cloud AMS offers many powerful features and we want you to be able to utilize them effectively for all of your association management needs.
Please contact the Rapattoni Support Department at 1-866-730-7115 whenever you need assistance.